Canadian Return Policy
Once your order is placed, it cannot be modified or canceled.
Changed your mind? No problem! If the products you purchased from leanfit.ca are unused and unopened, you may return them to us by mail within 30 days of delivery and we will issue you a refund. The refund will be issued within 10 days of receiving your products at our warehouse. Returns must be prepaid; please note that original shipping fees and return shipping fees are not refundable.
LEANFIT® does not offer exchanges. If you would like to purchase alternative products, you will need to place a new order.
Items purchased from other retailers, or resellers and not directly from leanfit.ca are not eligible for a return, refund, or exchange.
Here is how you can return your items by mail:
- Pack your unopened and unused items with a copy of your original packing slip/invoice.
- Returns must be prepaid, meaning the return shipping will be at your cost. Please return to:
Attention: Consumer Inquiries (Returns)
Clean Life Sciences, Inc.
65 North Bend Street
Canada V3K 6N9
3. Send us an email to firstname.lastname@example.org to let us know your return is on its way and we will keep an eye out for it.
LEANFIT® monitors order and return activity by customers and if we feel like we are being taken advantage of and detect what we consider to be excessive or potentially fraudulent order and/or return activity from you, we will no longer accept your orders and reserve the right not to give you a refund.
We love our products, but we love our LEANFIT® customers even more. If you are not in love with the products you have purchased from leanfit.ca for any reason, please email us at email@example.com so we can work with you to make it right. We want this experience to be effortless so if you have any suggestions or concerns, please let us know.
Sometimes accidents happen (no one is perfect) and we cherish the learning. If our products arrive damaged, incorrect, or we forgot something, please let us know by emailing us at firstname.lastname@example.org so we can help make it right.